Find the part
Find the parts, documentation, and help you need to keep your operations running smoothly.
Find Parts
Search by part number, part name
What Can We Help You With?
Please select an option below.
Emergency Support
If you experience a technical emergency outside normal business hours, call our support line and leave your name, company, phone number, and a brief description of the issue. A service technician will return your call as soon as possible.
Click to Call Now
Request Spare Parts
Keep essential components on hand to minimize downtime. Complete the form on this page or contact our support team for spare-parts guidance and recommendations.
Request Spare Parts
On-Site Technical Support
Request field service and support through the form and email. Our team will connect you with the right technician for troubleshooting, quotes, and preventive maintenance services.
View More Details
In-House Repair Request (RMA)
Start an in-house repair request when equipment needs evaluation, repair, or return coordination. Include the RMA number clearly on the packaging.
Request In-House Repair Form
Non-Emergency Support
For general service, documentation, or troubleshooting questions, review the support resources or contact our team during regular business hours.
Browse FAQs
Contact OTC DAIHEN Service & Support
Send your support request through the online form and our service team will respond with the next steps.
Contact ServiceCall Us
+1 (937) 667-0800
Mon-Fri, 8:00AM - 5:00PM CT
Email Us
support@daihen.com
We typically respond in 24 Hours
Emergency SupportUrgent Support — 24/7 Availability
If you have a critical equipment failure or urgent technical issue, our emergency support team is available 24 hours a day, 7 days a week.
Emergency Phone
+1 (937) 667-0800
Emergency Email
emergency@daihen.com
Ready to Automate Smarter?
Let's build smarter, stronger, and more efficient solutions together. Connect with our experts today.